Privacy Policy

Last updated: May 2025  ·  ReclaimParts

This Privacy Policy describes how ReclaimParts ("we", "us", or "our") collects, uses, and shares information when you visit or make a purchase from reclaimparts.com.

Information We Collect

When you visit our site, we may collect the following types of information:

• Order information — name, billing address, shipping address, email address, phone number, and payment details when you make a purchase.
• Device information — information about your browser, IP address, time zone, and cookies installed on your device.
• Usage information — how you interact with the site, pages viewed, links clicked, and referring URLs.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your order, including sending order confirmations and tracking updates.
• Communicate with you about your order, including returns and customer support.
• Screen orders for potential fraud or risk.
• Improve and optimise our store using analytics data.

Sharing Your Information

We share your Personal Information with third parties only as necessary to operate our business:

• Shopify — our e-commerce platform. Your data is stored on Shopify's servers. See Shopify's privacy policy at shopify.com/legal/privacy.
• Payment processors — we use Shopify Payments and other processors to handle transactions. These providers are PCI-DSS compliant. We do not store your full card details.
• Shipping carriers — your shipping address is shared with carriers (UPS, FedEx, USPS) to fulfil your order.
• Analytics providers — we use Google Analytics to understand site usage. This data is anonymised and aggregated.

We do not sell, rent, or trade your personal data to any third parties for marketing purposes.

Cookies

Our site uses cookies to maintain your shopping session, remember cart contents, and gather analytics data. You can disable cookies in your browser settings, though this may affect some site functionality.

Data Retention

We retain your order information for a minimum of 5 years for accounting and legal compliance purposes. If you request deletion of your personal data, we will remove data that is not required to be retained by law.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data (subject to legal retention obligations).
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at support@reclaimparts.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our site after changes constitutes acceptance of the updated policy.